crkix Responsible Gaming
crkix believes gaming should be enjoyable — never a source of stress or problems. Our safety tools and guidelines will help you play in a secure and informed way.
Our Pledge to Safe Play
crkix is committed to ensuring a safe, transparent, and enjoyable gaming experience for players in Bangladesh. Responsible gaming is not just a policy — it is the core foundation of our platform.
Online gaming is a form of entertainment. However, in some cases it can turn into an addiction, which has a negative impact on personal, family, and financial life. crkix wants every player to stay informed and play within their own limits. That is why we have built multiple safety tools and support systems into our platform.
Our support team is available 24 hours a day, 7 days a week to make sure your gaming experience stays positive at all times.
Age Verification
crkix is only for those aged 21 and above. Age is verified when an account is created. Keeping minors away from gaming is our highest priority.
- Age verification is mandatory at account registration
- Keep younger family members away from your devices
- Do not share your password
Signs of Problem Gaming
Watch out for these signs
- You are spending more than your budget and struggling to cover it
- Stopping feels difficult, even when you want to quit
- You are playing while neglecting family or work responsibilities
- You are placing bigger bets to recover losses
- You are hiding your gaming from people close to you
- You are gaming by taking on debt or drawing on savings
- You feel restless or anxious when you are not gaming
Good habits for responsible gaming
- Set a fixed budget before each session
- Set a time limit and stick to it
- Never think of gaming as a source of income
- Avoid playing when you are stressed or upset
- Take regular breaks and spend time with family
- Do not play more because you are excited after a win or frustrated after a loss
- Keep a monthly record — track how much you have spent
Your Safety Is Our Priority
At crkix, you are in control of your own gaming experience. The tools below will help you play within healthy boundaries.
Setting Deposit Limits
You can set daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately. Increasing a limit requires a set waiting period, so decisions are not made impulsively.
Time Limits & Reminders
Set a session time limit to avoid playing for long stretches at a time. When the set time has passed, crkix will notify you automatically. There is also a reminder feature to encourage you to take regular breaks.
Time-Out (Temporary Break)
If you feel you need a short break, use the time-out feature. You can temporarily close your account for anywhere from 24 hours to several weeks. During this time you will not be able to log in or deposit.
Self-Exclusion
If you need longer-term support, choose self-exclusion. Once requested, your account will be closed and cannot be reactivated before the set period ends. This is the most effective protection measure.
Loss Limit
Play will stop automatically once you have lost a set amount — this feature protects your finances. Setting a loss limit on crkix is straightforward and can be adjusted at any time.
24/7 Support
Our support team is always ready for any concerns or issues related to gaming. Contact us via live chat or email — help is available in both Bengali and English.
Activate Safety Tools
Log in to your account
Log in to crkix and click your profile icon at the top right.
Open "Responsible Gaming" settings
From the profile menu, go to the "Responsible Gaming" option.
Choose the limits you need
Select what you need — deposit limit, session time, time-out, or self-exclusion.
Confirm the changes
Once you confirm your selection it will take effect immediately. For self-exclusion, a confirmation step is required.
Contact us if you need help
If you cannot find the settings or need assistance, let our support team know directly via live chat or email.
Understand the Key Concepts
What is a deposit limit?
A deposit limit is a set amount above which you cannot deposit within a given time period. It protects you from going beyond your budget. The minimum deposit on crkix is ৳300.
How does self-exclusion work?
When self-exclusion is activated, your crkix account is completely closed for the set period. During this time, logging in, depositing, or betting is not possible. You will also not receive any promotional emails until the period is over.
Time-Out vs. Self-Exclusion
A time-out is a short-term break — a few days to a few weeks. Self-exclusion is for long-term protection. If your gaming problem feels serious, self-exclusion is the right step.
Protecting Minors
crkix strictly follows a 21+ age policy. We believe it is essential to ensure the safety of all family members. If you have children or teenagers at home, please keep the following in mind.
Use a strong password
Do not share your login details with anyone, especially younger family members.
Keep your device secure
Always log out of your account after use and lock your device.
Please remember
Only those aged 21 or above may create an account and play on crkix. No account is kept active without age verification.
If you think a minor has used or attempted to use your account, notify our support immediately.
Questions About Responsible Gaming
Need help? We are here.
The crkix support team is always ready for any questions or issues related to gaming. Chat with us 24/7 via live chat or visit our FAQ page.